Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake from your local shipping service and would certainly like to terminate your order, first check your email and/or spam filtration to make sure you clicked upon the correct delivery address and/or LINK. Once this offers been done, in case you are continue to enthusiastic about continuing, basically answer the e mail with the details of your request and you may greatly appreciate any assistance you might offer. For specialized issues, you may possibly need to contact customer support via their own telephone number: (Toll Free). Alternatively, if you have any some other questions, you may send us a good email and we all will do our utmost to be able to assist you.
Your package appear at your current door within more effective to ten working days. Please be aware of which shipping times may possibly vary from a single courier company to be able to another. Therefore, it is, always preferable to order with a trustworthy company. To assist ensure your package deal arrives safely, we all always advise that will you sign your current parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your nearby delivery services are required to clearly display this signature bank confirmation on almost all sent items, which includes Element Vape goods.
As soon as your podsmall.com parcel is here at your entrance, you will need to collect this as soon as possible. This will be normally done by completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, keep your unit is fully charged and ready to begin using this immediately. Do not wait around for your Element Vape product to warm up; this can not be stressed adequate, especially in the case of rechargeable batteries.
As outlined in the above passage, when shipping in order to UK residents, delivery will be facilitated by certainly one of our across the country network of courier companies, such because DPD, FED FORMER MATE or UPS : but please allow for additional costs to be used into consideration any time placing your purchase. Customers located within just the Republic of Ireland are not authorized to purchase online. Inside most cases, customers located within typically the Republic of Ireland will be unable to purchase the product with the use of credit credit cards or free e cards. We are currently going through some issues with credit card scams in Europe and certain instances, payments made using these methods may possibly be declined or reversed. In inclusion, all deliveries to EU customers may possibly be susceptible to taxes and import tasks.
Whenever shipping internationally, you should note that persuits procedures are incredibly time-consuming and usually require the help of an independent customs agent. In the case of an brought in product, delivery times will be based mostly on your courier’s international delivery service and transit occasions may greatly exceed our internal shipping estimates. In case you are not sure of expected transportation times, please get in touch with us immediately. Worldwide orders will typically arrive within 3 to 5 business days after payment has been received.
For all those questions relating to this matter, you should note that concerns should be aimed towards our company headquarters. Should you need to create modifications or inquire about our services inside general, you could do so in anytime during enterprise hours, Monday via Friday, except Saturday, Wednesday, and Thursday night. Should you possess any other questions, you can possibly contact our consumer service team or one of our own sales representatives in the main office. In the event you prefer to spot your order on-line, you are welcome to visit internet site and follow the particular simple instructions provided. All billing plus ordering information may be provided in the click associated with a button.
As constantly, we strongly suggest that all orders be paid for completely before shipping or delivery regarding products. Any modifications to shipping or even delivery policies will be clearly indicated on receipt of payment. In the event of a problem in any merchandise, please contact us all right away for any return or alternative. As long since your satisfaction is usually our number one priority, all of us will work together with you to make certain that you possess the very best digital products available.